HOW TO PAY

We accept Visa, MasterCard, American Express and Maestro cards.

You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to complete your purchase before returning to Mohsten.

    All transactions on this website are processed using Datacash, a secure online payment gateway that encrypts your card details in a secure host environment.

     

    Telegraphic Transfer/Bank-in

    1. Place order via email services@mohstenjewellery.com , stating your product number, size and quantity. Please leave your contact details such as full name (and add recipient’s name if applicable), contact number and full postal address. We do not accept P.O. Box address.
    2. All the related transaction and handling fees (if any) will be paid by the customer.
    3. Once we received your order, we will be informed to make payment within 48 hours. If payment is not received within 5 working days, your order will be cancelled automatically.
    4. Please email us the copy of your telegraphic transfer/bank transfer receipt as proof of purchase to services@mohstenjewellery.com.
    5. Jewellery Items will be shipped to your full postal address upon receiving your bank transfer as proof of payment.

     

    Cash

    1. Place an order via email services@mohstenjewellery.com , stating your product number, size and quantity. Please leave your full name and contact number.
    2. We will contact you for pick up arrangement at our Wan Chai, Hong Kong office and/or Macau Showroom.
    3. Jewellery Items will be delivered to you by hand upon cash payment.

     

    All items paid by Telegraphic Transfer or cash will receive a 0.5% discount.

    Mohsten will not be responsible for any kind of custom duties, taxes or charges for overseas purchases.

     

    Payment Security

    We strive to protect your privacy and take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We use a Secure Socket Layer (SSL) certificate that uses industry standard 256 bit encryption technology. Mohsten includes a Level 1 PCI-DSS Compliant which is a Payment Card Industry Data Security Standard.

     

    Privacy Policy for Payment

    We may require you to provide your personal identification documents for verification after payment is made due to the reason of preventing any illegal payment and/or fraud. To protect your privacy, we will destroy all the information and documents after the verification process. For more details, please refer to our Privacy Policy.